Privacy policy

Last Updated: 12 February 2025 

FVCK Lifestyle ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.fvcklifestyle.co.za, make a purchase, or interact with us through other channels.

Information We Collect

Personal Information

We collect information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, shipping address)

  • Payment information (processed through secure third-party payment processors)

  • Purchase history and preferences

  • Account credentials (if you create an account)

  • Communications with our customer service team 

  • Social media handles (if you interact with us on social media) 

Automatically Collected Information

When you visit our website, we automatically collect:

  • Device information (IP address, browser type, operating system)

  • Usage data (pages visited, time spent, referring website)

  • Location data (based on IP address) 

  • Cookie data (as detailed in our Cookie Policy) 

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate about your purchases and account

  • Provide customer support

  • Send marketing communications (with your consent)

  • Improve our products and services

  • Detect and prevent fraud 

  • Comply with legal obligations 

Information Sharing

We may share your information with:

  • Service providers (payment processors, shipping companies, marketing partners)

  • Law enforcement agencies (when required by law)

  • Professional advisors (accountants, lawyers) 

  • Business partners (authorized resellers, distributors) 

We do not sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of sensitive data

  • Regular security assessments

  • Secure data storage

  • Limited employee access 

  • Regular security training for staff 

Your Rights

You have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion of your data

  • Opt-out of marketing communications

  • Withdraw consent for data processing

  • Lodge a complaint with relevant authorities

International Data Transfers

As a South African company, we primarily process data within South Africa. However, some of our service providers may process data internationally. We ensure appropriate safeguards are in place for such transfers.

Cookie Policy

We use cookies to:

  • Maintain your shopping cart

  • Remember your preferences

  • Analyze website traffic 

  • Improve site performance You can manage cookie preferences through your browser settings.

Children's Privacy

Our website and services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted on our website with the updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions or concerns:

  • WhatsApp: +27 71 766 6312

  • Email: sales@fvcklifestyle.co.za 

  • Address: 14 Dexter Road, Isabel Estate, Northriding, Randburg, 2188 

Governing Law

This Privacy Policy is governed by South African law, including the Protection of Personal Information Act (POPIA).